When you need to replace, or cancel the product you have purchased, please refer to a best-matching case corresponding to your situation below, and contact us first in a timely manner.
PLEASE NOTE: any replacements or cancellations below would not be accepted after 15 days from delivery.
Wrong product delivery due to our mistake or defective product
Changing order and wrong order
Changing order and wrong order (Download Delivery)
Cancellation (Download Delivery)
Cancellation including customer's false orders